A CD or DVD uses a laser to read and write information onto the spinning disk. This technology appears to be headed along the same path as vinyl records and in the meantime we need them to work! The laser reads digital information and an Encoder / Decoder, the translator, is required so the computer can understand what it means so you can see the information. A recent Malware (Virus) may have corrupted the software used for this purpose or the re-install of Microsoft™ Windows XP has left the computer without this crucial utility. Fortunately, the fix is available without cost by using the Windows Media Player. <- Download the software from this link. Here are some pointers on installing this or any legitimate software:
- Perform a complete scan of the computer to ensure it is clean of Malware (viruses).
- It is good practice to always create a Restore Point prior to installing software or making computer changes. In Windows™ XPthis if found via;START -> ALL PROGRAMS -> Accessories -> System Tools -> System Restore
In Windows™ Vista and Windows™ 7, Left-Click on the Windows Symbol at the bottom left of the monitor and type in “System Protection“.
- Be sure to use full administrative rights. In Windows™ XP this is achieved either by being logged in on an Administrator Account or by a Right-Click on the file, choose “run as…” and entering the Username and Password of an Administrator account.
- In Windows™ XP always Right-Click on the install file and choose “Run As..” even if using an Administrator Account and uncheck
. - If the Program does not install properly you may need to temporarily disable any Anti-Malware and 3rd Party Firewall Programs that include program control features.
- If you need to start over use the Restore Point created in step2 and begin again.
With the Windows Media Player or any other Encoding / Decoding Program installed a DVD will now play when it is placed into the DVD player. If still having problems you may need to seek additional assistance.
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